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You can get a great deal on used equipment that has been inspected by ETC and comes with a 90-day warranty. Some of the products available in the sale might be just like brand new, some of the fixtures might have some wear and tear but are still fully functional; and consoles might have old-style motherboards, odd shades of paint or older software. No matter what condition they’re in, we ensure that all of the items are in excellent working condition, that any necessary repairs have been made, and that the products have been fully retested. Each product comes with a new 90-day warranty, so if something does not work properly, we will repair or replace it (but not with new goods) during the warranty period. And just like new-equipment purchases, all of the used products come with the peace of mind provided by our acclaimed 24/7 Technical Service department – at the time of purchase and into the future.

What is the warranty on Factory Clearance items?

All Factory Clearance items come with a 90-day warranty.

What condition can I expect from Factory Clearance items?

All items have been completely tested and are in excellent working condition. Any items that required maintenance have been repaired and fully tested. Some products may have older parts or software, but remain fully functional. Some items may have slight cosmetic defects and are sold as is.

What kind of support is offered with Factory Clearance items?

All items are supported by ETC’s acclaimed 24/7 Technical Service Department.

What if my purchase should be tax-exempt?

ETC is unable to process orders from customers requesting tax-exempt status. Please contact your local ETC Dealer to find out about purchasing your order directly from them.

How is the final price calculated on Factory Clearance items?

All prices, for all users, are NET selling price before tax and shipping. Calculated tax and shipping for ETC Dealers will be adjusted correctly when your PO is processed.