Online Purchases
Merchandise in its original condition may be returned for a refund within 30 days of purchase.
Please send an email to shop.eu@etcconnect.com to get a return material authorization (RMA) number before returning any merchandise. Once you have a RMA number, send us your return with the RMA number marked clearly on the outside of the box. Shipping fees for returns are your responsibility.
Send returns to:
ETC GmbH
Salzhub 11
83737 Irschenberg
Deutschland
+49 (8024) 47 00-0
Dealer Purchases
Items purchased from a dealer must be returned where you purchased them. Return policies may vary. Restocking fees may apply. Contact the dealer directly for their return policy information.